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Showing 71 to 80 of 89 search results for Firm-level complaints data 2010.

  1. FCA starts countdown to PPI complaints deadline with advertising campaign featuring Arnold Schwarzenegger

    Press Releases Published: 29/08/2017 Last modified: 29/08/2017
    Arnold Schwarzenegger will feature in a new campaign designed to create awareness of the deadline to make a complaint about Payment Protection Insurance (PPI).

  2. FCA fines CT Capital Ltd for failures related to PPI complaint handling

    Press Releases Published: 01/06/2016 Last modified: 01/06/2016
    Between May 2011 and November 2013, during which time it handled 6,669 PPI complaints, CT Capital failed to put in place complaint handling processes to deal with PPI complaints appropriately, ... Despite being aware that specific provisions governing

  3. Business interruption insurance test case: draft guidance for firms

    Policy and guidance Guidance consultations Published: 01/06/2020 Last modified: 01/06/2020
    FCA publishes draft guidance for firms on the business interruption insurance test case

  4. Aggregate complaints data: 2018 H2

    Data Published: 18/04/2019 Last modified: 18/04/2019
    This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group.

  5. Information on the survey on the British Steel Pension Scheme (BSPS) - February 2022

    FOI Release Date of Release: 25/02/2022
    The FCA provides answers to multiple questions regarding responses to the survey on the British Steel Pension Scheme (BSPS).

  6. New FCA data show 3.76 million complaints about financial services firms

    Press Releases Published: 19/04/2018 Last modified: 31/05/2018
    Complaints about payment protection insurance (PPI) drove a 13% increase in the number of complaints made to financial services firms in the second half of 2017, according to figures published today by the FCA.

  7. Financial Conduct Authority publishes first set of data under new complaints rules

    Press Releases Published: 26/04/2017 Last modified: 26/04/2017
    The Financial Conduct Authority (FCA) has published data on the number of complaints reported by firms under new rules which came into force on 30 June 2016.

  8. The retrospective application of rules: feedback on the call for examples

    News stories Published: 22/01/2015 Last modified: 19/11/2021
    We asked firms to provide examples of the retrospective application of regulatory rules

  9. New FCA complaints data: 3.32 million complaints about financial services in the first six months of 2017

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) has today published the data on the number of complaints reported by firms for the first half of 2017.

  10. Karina McTeague speech on retail banking and payments at the PayExpo 2017

    Speeches Published: 13/11/2017 Last modified: 13/11/2017
    Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the PayExpo 2017 on changes within the payments landscape.