Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 51 to 60 of 1260 search results for Firm specific complaints data.

  1. Personal data used when you contact us

    Last modified: 04/12/2023
    How and why the FCA uses personal data to help us respond when you contact the organisation.

  2. The Evolution of the Mortgage Market

    Speeches Published: 11/03/2015 Last modified: 11/03/2015
    Our data does not necessarily support the view that older borrowers cannot get a mortgage or remortgage. ... way that the new rules largely hardwired what was already good practice in most firms.

  3. Updated statement on Which? super-complaint on push payments

    Statements Published: 16/12/2016 Last modified: 16/12/2016
    The Payment Systems Regulator (PSR) has published its response to the Which? super-complaint regarding consumer safeguards in the market for push payments.

  4. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.

  5. Coronavirus: Information for small businesses that are customers of financial services firms

    Firms Published: 07/06/2020 Last modified: 26/05/2021
    Information on the Government support available during the coronavirus (Covid-19) pandemic and as businesses look to recover and grow.

  6. Total number of complaints continues to fall

    Press Releases Published: 06/10/2016 Last modified: 06/10/2016
    Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of

  7. Re-use of Public Sector Information Regulations

    Last modified: 27/02/2023
    The FCA provides the Re-use of Public Sector Information Regulations 2015 (SI 2015 No 1415). This provides a framework for third parties to request re-use of documents published by public sector bodies.

  8. Personal data and market oversight

    Last modified: 22/02/2023
    How and why the FCA uses personal data to carry out its market oversight functions.

  9. Banking complaints up as total complaints fall by 7%

    Press Releases Published: 30/03/2015 Last modified: 07/02/2022
    Financial services firms received 2,183,540 new complaints (including those related to PPI) between July and December 2014

  10. Our supervision overview

    Speeches Published: 02/06/2014 Last modified: 03/06/2014
    Speech by Clive Adamson, Director of Supervision, the FCA, at the General Insurance conference, London. This is the text of the speech as drafted, which may differ from the delivered version.