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Showing 92 to 101 of 1072 search results for Consumer research to inform.
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Forms
List of all forms on fca.org.uk For Handbook forms, please use the Handbook forms page. -
Occasional Paper 62: Matter of fact-sheets: improving consumer comprehension of financial sustainability disclosures
Clear communication via investor factsheets helps people understand investments based on their sustainability characteristics and may help them choose investments that better meet their needs. -
Artificial Intelligence Public-Private Forum
Financial Services AI Public Private Forum - Call for EOI -
The FCA’s role in promoting innovation
Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at the BBA FinTech Banking Conference. -
Occasional Paper No. 43: Weighing anchor on credit card debt
In this study we conduct a hypothetical credit card payment experiment to test an intervention to de-anchor payment choices. -
Occasional Paper No. 58: Understanding consumer financial wellbeing through banking data
In this study, we use objective and subjective approaches to better understand consumer financial wellbeing. -
Occasional Paper No. 61: Robo-Advice for Borrower Repayment Decisions
This paper explains the results from a robo-advice experiment that asked consumers to make hypothetical borrower repayment decisions. -
Whistleblowing qualitative assessment survey 2022
This report sets out the findings of a qualitative assessment survey of a small sample of whistleblowers who disclosed their concerns about wrongdoing to the FCA. The survey was conducted to understand whistleblowers’ experience of reporting to -
Speech: Beyond economics?
consumer advocacy bodies, marketing by firms, institutional structures such as courts and so on. ... We are using machine learning to research how well the domestic mortgage market is working.For example, how far do consumers’ choices diverge from a -
FCA announces next steps on improving the compensation framework
The FCA has published the feedback it received to its call for input on the framework for protection provided through the Financial Services Compensation Scheme (FSCS), following concerns about increasing costs. -
Service standards 2019/20
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.