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Showing 171 to 180 of 795 search results for Aggregate complaints data.

  1. Publications

    Last modified: 19/03/2024
    Policy and guidance, corporate documents, notices and decisions, data, research and forms
  2. Firm level complaints data 2021 H2 [xlsx]

    Data Published: 28/04/2022
    Firm level complaints data 2021 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  3. Firm level complaints data 2020 H1 [xlsx]

    Data Published: 15/12/2020
    Firm level complaints data 2020 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  4. Firm level complaints data 2021 H1 [xlsx]

    Data Published: 28/10/2021
    Firm level complaints data 2021 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  5. Firm level complaints data 2019 H2 [xlsx]

    Data Published: 16/04/2020
    Firm level complaints data 2019 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  6. TR14/18 – Complaint handling

    Thematic reviews Published: 17/11/2014 Last modified: 10/11/2016
    In relation to complaints, this means firms having effective and transparent complaint-handling arrangements which ensure that complaints are dealt with reasonably, promptly and fairly. ... In particular, firms may like to focus on:. Whether their
  7. Firm level complaints data 2020 H2 [xlsx]

    Data Published: 29/04/2021
    Firm level complaints data 2020 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  8. Firm level complaints data 2019 H1 [xlsx]

    Data Published: 30/12/2019 Last modified: 30/12/2019
    Firm level complaints data 2019 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  9. A Better View

    Speeches Published: 20/09/2017 Last modified: 20/09/2017
    Speech by Mark Steward, Director of Enforcement and Market Oversight at the FCA, delivered at the AFME European Compliance and Legal Conference 2017
  10. Firm level complaints data 2018 H2 [xlsx]

    Data Published: 24/04/2019
    Firm level complaints data 2018 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.