Our Mission

Our aim is to regulate in a way that adds the most benefit to those who use financial services. Our Mission explains what we prioritise and why. It describes the framework we use to make decisions, the reasoning behind our work and how we choose the best tools for the job.

Video: Our Mission update

Our Chief Executive, Andrew Bailey on what the Mission means for consumers and firms

What is in our Mission?

  1. Introduction to our Mission
  2. Public value
  3. How we make regulatory decisions
  4. Interpreting our objectives
  5. Assessing and measuring our impact
  6. Considering user needs
  7. What consumers can expect
  8. What firms can expect

Next steps

We will review and update our Mission to ensure it keeps pace with change.

Over the next year, we will also publish further documents which will explain how we carry out our main activities – authorising and supervising firms, taking enforcement action, encouraging competition and influencing market design - and how the Mission affects these activities.

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