Our Annual Report and Accounts give updates on what we have delivered and achieved in the past year.
It shows how we have continued to respond to the Covid-19 pandemic and, more recently, the cost-of-living crisis and the Russian invasion of Ukraine. It also demonstrates how we have performed against the objectives and key priorities in our Business Plan 2021/22.
We outline the work we have undertaken to achieve our key priorities, our cross-cutting priorities and our priorities within specific sectors. This covers a wide range of activities, including:
- Protecting consumers – including our work to reduce persistent credit card debt, reviewing how firms treat borrowers in financial difficulty and making Buy Now Pay Later terms fairer.
- Developing a new Consumer Duty – this will set a higher standard of consumer protection by requiring firms to focus on delivering good outcomes for consumers.
- Reducing the risk of fraud and scams – including launching our wide-reaching InvestSmart campaign, removing permissions from firms that don’t use them and robust scrutiny of cryptoasset firms applying to us for authorisation.