This report provides an update on the progress of our consumer communications campaign and supervisory work in support of the 29 August 2019 deadline for payment protection insurance (PPI) complaints.
In this Progress Report, we cover:
We also set out our plans leading up to the 29 August 2019 PPI complaints deadline and beyond.
Following the deadline, we will publish our final report in early 2020. It will provide a definitive review of the overall impact of our measures and draw the PPI issue to a close.