Information for customers of Merchant Optimisation Services Limited

Merchant Optimisation Services Limited (FRN 789824) is authorised and supervised by the Financial Conduct Authority to provide payment services under the Payment Services Regulations 2017.

However, as of 4 December 2019 it is no longer able to conduct this regulated business because the FCA has imposed a number of requirements on Merchant Optimisation Services Limited including: 

  • the firm must not carry on any regulated activities
  • it must not dispose of its assets or any of the funds it holds in relation to payment services
  • it must set out a statement on its website and communicate to customers that it is no longer permitted to conduct any regulated activities

This is to protect the interests of Merchant Optimisation Services Limited’s customers.  

Any customers with questions should contact the firm by email at [email protected] or via telephone on 02071013836.