Showing 1 to 10 of 38 search results for impact of coronavirus should contact.

1. Lenders to pay out up to £47m in redress to borrowers in difficulty

   Press Releases Published: 25/05/2023 Last modified: 25/05/2023
   We are consulting on proposals to incorporate the temporary coronavirus tailored support guidance (TSG) for credit and mortgages into the Handbook on a permanent basis.

2. FCA tells lenders to support consumers struggling with the cost of living

   Press Releases Published: 16/06/2022 Last modified: 16/06/2022
   The Financial Conduct Authority (FCA) is today writing to more than 3,500 lenders to remind them of the standards they should meet as consumers across the country are affected by the rising cost of living. With household bills expected to continue

3. Supporting consumers in challenging times

   Speeches Published: 05/05/2022 Last modified: 16/05/2022
   Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the Building Societies Annual Conference 

4. FCA finds the Covid-19 pandemic leaves over a quarter of UK adults with low financial resilience

   Press Releases Published: 11/02/2021 Last modified: 11/02/2021
   The Financial Conduct Authority (FCA) has released its latest Financial Lives survey (FLS), looking at consumers’ financial situations, the financial products they choose and their experiences of engaging with financial services firms.

5. FCA asks banks to reconsider branch closures during coronavirus lockdown

   Statements Published: 28/01/2021 Last modified: 28/01/2021
   Firms are reminded to consider the impact of national restrictions on compliance with the Principles, given our existing guidance on branch closures. 

6. FCA issues warning over ‘clone firm’ investment scams

   Press Releases Published: 27/01/2021 Last modified: 27/01/2021
   With over £78 million stolen in clone firm investment scams and the number of reports for this scam type on the rise, we warn the public

7. FCA publishes coronavirus financial resilience survey data

   Press Releases Published: 07/01/2021 Last modified: 07/01/2021
   The FCA has published the results of its coronavirus (Covid-19) financial resilience surveys. The surveys were sent to solo-regulated firms to inform the FCA of the impact of coronavirus on firms’ financial resilience.

8. FCA fines Barclays £26 million over treatment of customers in financial difficulty

   Press Releases Published: 15/12/2020 Last modified: 15/12/2020
   The Financial Conduct Authority (FCA) has fined Barclays Bank UK PLC, Barclays Bank PLC and Clydesdale Financial Services Limited (Barclays) £26 million for failures in relation to their treatment of consumer credit customers who fell into arrears

9. Acting flexibly and treating customers fairly in the face of a pandemic

   Speeches Published: 04/11/2020 Last modified: 04/11/2020
   Speech on the FCA’s priorities for the credit market, by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations.

10. FCA highlights continued support for consumers struggling with payments

    Press Releases Published: 22/10/2020 Last modified: 22/10/2020
    The FCA is highlighting its continued support for consumers struggling with payments due to coronavirus (Covid-19).