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Showing 1 to 10 of 27 search results for customers impacted by coronavirus.
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Supporting consumers in challenging times
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the Building Societies Annual Conference -
FCA review finds evidence of growing competition in retail banking
Greater competition in retail banking is driving choice and lower prices for consumers and small businesses. -
FCA reminds consumers financially impacted by coronavirus of the support available
The FCA has published finalised guidance for firms, to ensure that mortgage customers whose homes may be repossessed are treated fairly and appropriately, particularly where there are risks of harm to customers who are vulnerable, including as a -
FCA provides update on support for consumers impacted by coronavirus
The FCA has provided an update on mortgages tailored support guidance for consumers impacted by coronavirus. -
Approved Persons Regime (APR) and coronavirus: our expectations - December 2020 update
In June 2020, we set out our expectations to help firms using Appointed Representative (AR) arrangements apply the Approved Persons Regime (APR) during coronavirus (Covid-19). We offered some additional flexibility in the application of rules to -
FCA confirms support for consumer credit customers impacted by coronavirus
The FCA has confirmed updated guidance to firms setting out enhanced support that should be available to consumer credit customers experiencing payment difficulties as a result of coronavirus (Covid-19). -
FCA announces proposals for further support to consumer credit borrowers impacted by coronavirus
As a result of increasing restrictions announced in recent weeks, we are proposing to enhance measures to provide further support to consumers impacted by coronavirus. -
Acting flexibly and treating customers fairly in the face of a pandemic
Speech on the FCA’s priorities for the credit market, by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations. -
FCA to announce further proposals to support consumer credit borrowers impacted by coronavirus
Read the FCAs statement om supporting consumer credit borrowers affected by coronavirus -
FCA to announce further support for mortgage borrowers impacted by coronavirus
Read the FCAs latest statement based for mortgage borrowers impacted by coronavirus