On 24 November 2025, JNFX Ltd entered special administration under the Payment and Electronic Money Institution Insolvency Regulations 2021.
Louise Brittain and Matthew Richards of Azets Holdings Ltd have been appointed joint special administrators.
JNFX is authorised by the FCA to provide foreign exchange and payment services for corporate clients.
On 20 November 2025, JNFX agreed to a voluntary undertaking, which restricted the activities it can undertake.
See details on the Financial Services Register.
The special administrators are responsible for:
- Managing customer claims against the firm.
- Returning funds to customers where possible.
As the firm continues to be authorised by us, we will engage with the special administrators to seek the best outcome for customers.
Who to contact
If you have any questions about the administration process, contact the administrators directly.
Email: [email protected].
We'll share a link to FAQs on the special administrators’ website once these are available.
Support for customers
Be alert to scams
All customers should remain alert to the possibility of fraud.
If you get an unexpected call from someone claiming to be from JNFX, Azets Holdings Ltd or the FCA, please end the call and contact them directly.
Find out more about protecting yourself from scams.
