Information for FTX customers

We recognise that UK customers of FTX will be concerned by news that it has filed for bankruptcy in the US and has been put into provisional liquidation in the Bahamas. Further details of what this means for FTX customers should be available in the coming days.

Any FTX customers who have financial concerns can receive free, impartial financial guidance from Moneyhelper.

In the UK, regulation of cryptoassets is limited to registering of UK-based crypto-asset exchanges for anti-money laundering purposes. As a result, FTX was not authorised, regulated or registered by the FCA.

The FCA provides impartial information to help investors identify and access appropriate investments through its InvestSmart campaign.