Information for former customers of FXVC

In April 2021, the FCA imposed requirements on Finteractive Ltd (trading as FXVC) preventing it from carrying on any further regulated activities in the UK. 

The FCA has since become aware that former customers of Finteractive have been targeted by scammers, claiming that they are able to recover customers’ funds lost through trading with Finteractive. These emails have generally required consumers to make an upfront payment, often using cryptoassets. The scams have included false emails purporting to come from the FCA and claiming that the FCA was sponsoring the recovery schemes.

Consumers should be aware that:

  • the FCA would never propose that consumers should make payments to recover lost funds; 
  • they can call our consumer contact centre on 0800 111 6768 to establish whether any communications received of this nature actually come from the FCA.

Find out more about recovery room scams and how to be a ScamSmart investor