On 21 October 2025, the Financial Services Compensation Scheme (FSCS) declared Cheshire Neighbours Credit Union Limited in default, and it has stopped trading.
Cheshire Neighbours Credit Union is a financial co-operative owned by its members. It is regulated by the Prudential Regulation Authority and the Financial Conduct Authority (FCA) as a deposit-taker under Firm Reference Number (FRN) 215692.
Cheshire Neighbours Credit Union was in the process of winding down before being declared in default, and has attempted to contact all its members. Many members of Cheshire Neighbours Credit Union have already had their funds returned to them.
The FSCS is stepping in to protect any members who've not already had their money returned by Cheshire Neighbours Credit Union. The FSCS will attempt to contact and return members’ money.
Find out more on the FSCS website.
Members who've not already received their funds from Cheshire Neighbours Credit Union and do not receive a payment from the FSCS by 30 October 2025 can contact the FSCS by:
- emailing [email protected]
- calling 0800 678 1100 (freephone) or +44 207 741 4100 (international)
Lines are open Monday to Friday from 9am to 5pm.
Be alert to scams
All customers should remain alert to the possibility of fraud.
If you are cold called by someone claiming to be from the credit union or the FSCS, please end the call and contact the FSCS directly using the contact details provided above.
Find out more about how to protect yourself from the most common types of scams.