SM&CR information related to general insurance and protection intermediary firms - June 2022


Reference Case Number: FOI8965

Freedom of Information: Right to know request:

REQUEST 1

I am writing to request the following information under the Freedom of Information Act.

I am looking for SM&CR information in respect of General Insurance and Protection intermediary firms that are included in the following 3 portfolios (i) Personal and Commercial Lines insurance intermediaries (ii) Lloyd’s & London market intermediaries (including managing general agents) and (iii) Price Comparison Websites (PCWs).

1. SM&CR population – all questions refer to the GI Intermediaries population as per the above

As of the date of the FCA's response to this request.

1. How many General Insurance intermediaries are captured by SM&CR
2. How many persons are approved to perform SMF roles
3. How many persons are certified to perform an FCA specified significant harm function

Please breakdown the above between (i) Personal and Commercial Lines insurance intermediaries (ii) Lloyd’s & London market intermediaries (including managing general agents) and (iii) PCWs.

2. Conduct rules reporting (conduct rules staff other than SMF managers) – all questions refer to the GI intermediaries population as per the above

Based on the data from REP 008 covering the period 1st September 2020 to 31st August 2021 (Form H):

Firms:
1. How many firms have submitted REP 008?
2. How many firms have reported conduct rules breaches?

Please breakdown the above between (i) Personal and Commercial Lines insurance intermediaries (ii) Lloyd’s & London market intermediaries (including managing general agents) and (iii) PCWs.

Individuals:
3. How many individuals have breached conduct rules?
4. Of that number above, how many are (i) certified to perform an FCA specified significant harm function (ii) Standard non-executive directors and (iii) other (i.e. all other conduct rules staff excluding SMF managers)
5. Please provide a breakdown of rule breaches as a number and percentage against each individual conduct rule.

Please breakdown the above between (i) Personal and Commercial Lines insurance intermediaries (ii) Lloyd’s & London market intermediaries (including managing general agents) and (iii) PCWs.

3. Conduct rules reporting – SMFs – all questions refer to the GI intermediaries population as per the above

Based on the period 1st September 2020 to 31st August 2021:

1. How many reports of Senior Manager Conduct Rule breaches have you received?
2. Of that number, please can you breakdown the numbers by their respective SMF e.g. SMF 1, 2, 3.
3. Of that number, what is the split between Form C and Form D notifications?
4. Of that number, what is the split between Individual and Senior Manager Conduct Rules?

Please breakdown the above between (i) Personal and Commercial Lines insurance intermediaries (ii) Lloyd’s & London market intermediaries (including managing general agents) and (iii) PCWs.
 

REQUEST 2

I am writing to request the following information under the Freedom of Information Act.
I am looking for SM&CR information in respect of I am looking for SM&CR information in respect of General Insurance and Protection insurers specifically that are included in the following portfolios (i) Personal and commercial lines insurers (inc EEA insurers) (ii) Lloyd’s & London market insurers and others (i.e. no Life).

1. SM&CR population – all questions below refer to the GI Insurers population

As of the date of the FCA's response to this request.

1. How many General Insurance and Protection insurers are captured by the SM&CR
2. How many persons are approved to perform SMF roles
3. How many persons are certified to perform an FCA specified significant harm function

Please breakdown the above between (i) Personal and commercial lines insurers (inc EEA insurers) (ii) Lloyd’s & London market insurers and others

2. Conduct rules reporting (conduct rules staff other than SMF managers) – all questions below refer to the GI Insurers population

Based on the data from REP 008 covering the period 1st September 2020 to 31st August 2021 (Form H):

Firms:
1. How many firms have submitted REP 008?
2. How many firms have reported conduct rules breaches?

Please breakdown the above between (i) Personal and commercial lines insurers (inc EEA insurers) (ii) Lloyd’s & London market insurers and others

Individuals:
3. How many individuals have breached conduct rules?
4. Of that number above, how many are (i) certified to perform an FCA specified significant harm function (ii) Standard non-executive directors and (iii) other (i.e. all other conduct rules staff excluding SMF managers)
5. Please provide a breakdown of rule breaches as a number and percentage against each individual conduct rule.

Please breakdown the above between (i) Personal and commercial lines insurers (inc EEA insurers) (ii) Lloyd’s & London market insurers and others

3. Conduct rules reporting – SMFs – all questions below refer to the GI Insurers population

Based on the period 1st September 2020 to 31st August 2021:

1. How many reports of Senior Manager Conduct Rule breaches have you received?
2. Of that number, please can you breakdown the numbers by their respective SMF e.g. SMF 1, 2, 3.
3. Of that number, what is the split between Form C and Form D notifications?
4. Of that number, what is the split between individual and Senior Manager Conduct Rules?

Please breakdown the above between (i) Personal and commercial lines insurers (inc EEA insurers) (ii) Lloyd’s & London market insurers and others.

FCA response:

When reviewing our response, please note that the data have been extracted from a range of sources and systems, including firms’ regulatory returns across different reporting dates, and there may therefore be discrepancies between them.

Request 1

 

Items / GI Portfolios

Personal and Commercial Lines Intermediaries

Lloyd’s & London Market Intermediaries

PCWs

Total

Section 1

 

 

 

 

  1. How many Insurance intermediaries are captured by the SM&CR regime?

4,502

437

18

4,957

  1. How many persons are approved to perform SMF roles?

12,399

2,157

116

14,672

  1. How many persons are certified to perform an FCA specific significant harm function?

7,691

1,868

123

9,682

Section 2

 

 

 

 

  1. How many firms have submitted REP 008?

4,286

366

16

4,668

  1. How many firms have reported conduct rules breaches?

112

15

2

129

  1. How many individuals have breached conduct rules?

529

18

6

553

  1. How many are (i) certified to perform an FCA specified significant harm function (ii) Standard non-executive directors and (iii) other (i.e. all other conduct rules staff excluding SMF managers)?

(i) 7

(ii) 1

(iii) 521

(i) 0

(ii) 0

(iii) 18

(i) 0

(ii) 0

(iii) 6

(i) 7

(ii) 1

(iii) 545

  1. Please provide a breakdown of rule breaches as a number and percentage against each individual conduct rule

ICR1 - 249 (33%)

ICR2 – 282 (37%)

ICR3 – 2 (0.3%

ICR4 – 214 (28%)

ICR5 – 8 (1%)

ICR1 – 12 (50%)

ICR2 – 9 (37.5%)

ICR3 - 0 (0%)

ICR4 – 3 (12.5%)

ICR5 – 0 (0%)

ICR1 – 6 (100%)

ICR2 – 0 (0%)

ICR3 - 0 (0%)

ICR4 - 0 (0%)

ICR5 – 0 (0%)

ICR1 – 267 (34%)

ICR2 – 291 (37%)

ICR3 – 2 (0.3%)

ICR4 – 217 (28%)

ICR5 – 8 (1%)

Section 3

 

 

 

 

  1. How many reports of Senior Manager Conduct Rule breaches have you received?

3

0

0

3

  1. Please breakdown the numbers by their respective SMF e.g. SMF 1, 2, 3.

SMF 3 x 2 SMF16 x1

 

 

 

 

SMF 3 x 2 SMF16 x1

 

  1. Of that number, what is the split between Form C and Form D notifications?

Form C x 1

 

Form D x 2

 

 

Form C x 1

 

Form D x 2

  1. Of that number, what is the split between individual and Senior Manager Conduct Rules?

SC1 x1

SC2 x1

SC3 x1

ICR2 x2

 

 

SC1 x1

SC2 x1

SC3 x1

ICR2 x2

 

 

Request 2

 

Items / GI Portfolios

Personal and Commercial Lines Insurers (inc EEA)

Lloyd’s & London Market Insurers

Total

Section 1

 

 

 

  1. How many Insurers are captured by the SM&CR regime?

150

229

379

  1. How many persons are approved to perform SMF roles?

12,396

2,149

14,545

  1. How many persons are certified to perform an FCA specific significant harm function?

7,798

1,884

9,682

Section 2

 

 

 

  1. How many firms have submitted REP 008?

126

193

319

  1. How many firms have reported conduct rules breaches?

17

11

28

  1. How many individuals have breached conduct rules?

91

15

106

  1. How many are (i) certified to perform an FCA specified significant harm function (ii) Standard non-executive directors and (iii) other (i.e. all other conduct rules staff excluding SMF managers)?

(i) 0

(ii) 0

(iii) 91

(i) 0

(ii) 0

(iii) 15

(i) 0

(ii) 0

(iii) 106

  1. Please provide a breakdown of rule breaches as a number and percentage against each individual conduct rule

ICR1 - 70 (49%)

ICR2 - 33 (23%)

ICR3 - 0 (0%)

ICR4 - 39 (27%)

ICR5 – 0 (0%)

ICR1 - 14 (74%)

ICR2 - 5 (26%)     

ICR3 - 0 (0%)

ICR4 - 0 (0%)

ICR5 - 0 (0%)

ICR1 – 84 (52%)

ICR2 – 38 (24%)

ICR3 – 0 (0%)

ICR4 – 39 (24%)

ICR5 – 0 (0%)

Section 3

 

 

 

  1. How many reports of Senior Manager Conduct Rule breaches have you received?

0

0

0

  1. Of that number, please can you breakdown the numbers by their respective SMF e.g. SMF 1, 2, 3.

 

 

 

  1. Of that number, what is the split between Form C and Form D notifications?

 

 

 

  1. Of that number, what is the split between individual and Senior Manager Conduct Rules?