eToro (UK) Ltd

24th Floor
One Canada Square, Canary Wharf
London
E14 5AB
United Kingdom
(full details)

This firm has confirmed its contact details are correct. Firms must do this at least once a year.

Current FCA status for firm: Authorised
Investments, including pension plans: Some permissions
This firm has our permission to carry out some activities in your chosen category. See below to find out what this firm can do.

What this firm can do

  • Manage investments for you.
  • Buy, sell, underwrite or subscribe for certain investments on your behalf.
  • Arrange investments, for example, by passing your orders to a third party to carry out.
  • Arrange for a third party to hold and ringfence your assets.

  • Hold, safeguard and administer your shares and units.

What this firm can't do

  • Manage an authorised Alternative Investment Fund (AIF).

Registered crypto firms

In addition to being authorised, this crypto firm is registered with us for anti-money laundering purposes.

Most cryptoasset activities aren’t regulated in the UK, but firms offering crypto products must comply with anti-money laundering rules.

Even though this firm is registered with us, you won't have access to the Financial Ombudsman Service if you want to complain about crypto products. Any money related to crypto products also won't be protected by the Financial Services Compensation Scheme (FSCS) if the firm goes out of business. This means it’s unlikely you’d get your money back.

Being registered with us doesn't mean we recommend or endorse this firm.

Next steps

This firm is authorised and has some permissions for the product or service you selected. This doesn't include any crypto products or services.

Make sure you:

  • ask the firm if it has permission for the exact product or service you need
  • ask the firm how you'd be protected if something went wrong

You can also:

  • speak to us if you’re struggling to check any details about this firm, or have questions about Firm Checker
  • check MoneyHelper for free financial guidance that's backed by Government

Protection if something goes wrong

The following statements do not apply to any crypto products or services.

If you want to complain

If you feel like you've been treated unfairly, or if something goes wrong with a financial product or service, you can complain. Get in touch with the firm using its complaints contact details. You can find these by clicking on the 'full details' link at the top of this page. 

If you're unhappy with the firm's response, you can make a complaint to the Financial Ombudsman.

Find out more about how to complain.

If a firm goes out of business

If an authorised financial firm goes out of business and owes you money, the FSCS may be able to pay compensation. It’s free to use, and the team can help you to make your claim. 

Find out more about making a claim or learn about the products and services the FSCS covers.

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