How we communicate with firms

Find out how we communicate with the firms we supervise.

We communicate with the firms we supervise to set out:  

  • Our views of how firms and markets are performing.
  • Our approach, priorities and expectations of firms.

How we communicate

We use a range of channels to share our supervisory expectations and concerns with firms, including:

  • Publishing our monthly 'Regulation Round-up' email or 'Market Watch' newsletter.
  • Writing to or calling firms directly from our supervisory teams.
  • Hosting industry roundtable events.
  • Speeches from senior FCA staff.
  • Engaging with firms at public events.  
  • Using social media platforms such as X and LinkedIn.

Regulatory Priorities reports

We've moved away from issuing multiple portfolio letters to a clearer, more consistent model for setting and sharing our supervisory priorities. You can read more about this in our strategy (PDF)

Our annual Regulatory Priorities reports give a transparent view of the key risks, priorities and areas of focus in each market. Setting out our expectations in one place makes it easier for firms to understand what we expect and where to focus.

Historical letters

We've marked most supervisory correspondence issued before April 2022 as 'historical', meaning it is no longer current.

This makes it easier for firms to find supervisory communications that set out our current views. 

We do not expect your firm to refer to these historical letters when interpreting our current supervisory expectations. We have kept them publicly available for reference.

See our historical correspondence

: System update 2018 Dear CEO letter made historical.
: Information added on Regulatory Priorities reports.
: Information added Drop-down list of portfolio letters by market added to page.
: Information changed Introduction of historical letters and market reports.
: Document added Payments portfolio letter
: Document added FCA strategy for Credit Reference Agencies and Credit Information
Service Providers 2025
: Document added Trading venues (2024), Benchmarks (2024), CfD providers (2024), Custody and funds supervision strategy (2024), Data Reporting Services Providers (2024)
: Document added SIPP operators (2024)
: Editorial amendment Reordered some portfolios to 'retail banking' section and new section 'payment and digital assets'
: Document added Portfolio letters for retail banking, building societies, lifetime mortgages, and non-bank mortgage lenders and third-party administrators