New members appointed to the Consumer Panel.

On 1 November 2019 Erik Porter, Jonathan Hewitt and Julia Mundy begin three-year terms as members of the independent Financial Services Consumer Panel.

Panel Chair, Wanda Goldwag, said “I am very pleased to welcome the new members to the Panel. The ever-increasing number of issues requiring the Panel’s input is challenging and the consumer landscape of other organisations who can comment on FCA consultations is still thinly resourced.

It is essential that the voice of the consumer is heard loud and clear in every aspect of the FCA’s work. I am therefore delighted we have been able to appoint three new members of such a high calibre who can help us address these issues.”

Jonathan has wide ranging experience gained over 25 years in retail investments and banking, in a variety of roles across marketing, business development, strategy, and technology. Julia is an academic with a background in financial services. Her academic work has covered a broad range of topics with a focus on governance, risk, and accountability. Erik is a consumer-focused financial services professional with over 20 years’ international experience across banking, consulting and the charity sector.

The new members have been appointed following the departures of Faith Reynolds, Jeff Salway and Teresa Fritz who left the Panel at the end of August 2019.

Consumer Panel Secretariat: 020 7066 9346


  1. The Consumer Panel is a statutory body under the Financial Services Act 2012.  The Financial Services Authority originally established it in December 1998. The Panel advises the FCA on the interests and concerns of consumers.  The Panel is independent. Its views do not represent those of the FCA.   
  2. The Panel’s membership is drawn from a broad range of backgrounds with expertise including market research, law, financial services industry, financial inclusion, European Regulation, financial regulation, consumer advice, campaigning, communications, compliance and later-life issues. 
  3. The emphasis of the Panel's work is on activities that are regulated by the FCA, although it may also look at the impact on consumers of activities outside but related to the FCA's remit. More information about the Panel's work is available on its website:


Wanda Goldwag (Chair)

Francis McGee

Caroline Barr

Pamela Meadows

Mark Chidley

Julia Mundy

Sharon Collard

Keith Richards

Jonathan Hewitt

Angela Roberts

Erik Porter

Dominic Lindley

Jennifer Genevieve

Doug Taylor