Imagery for Consumers

Topic Consumers

Imagery for Consumers

Topic Consumers

Anticipation and reaction: rule-making in dynamic markets

An FCA intervention to improve the insurance market has saved consumers millions of pounds. Behind the headline lies a complex interaction between regulations, insurance firms and consumers.

Learning from experience in financial services

Experience is the most effective teacher, but how can consumers learn by experience when some of the most important financial products are bought just once or twice in a lifetime?

When bank closures bite: the picture across the UK

Stories of the last bank in town are grabbing headlines. But new FCA research shows that the picture on the ground is more nuanced.