Imagery for Consumers

Topic Consumers

Imagery for Consumers

Topic Consumers

Paying attention or paying charges? It’s all in the timing

Rules requiring banks to automatically provide customers with text alerts if they enter an unauthorised overdraft come into effect this month. The rules, aimed at helping consumers avoid...

Robo Advice – will consumers get with the programme?

Robo advice has been hailed as a solution for widespread and affordable financial guidance. But research into consumer attitudes suggests those who might benefit most from robo advice may be least...

Anticipation and reaction: rule-making in dynamic markets

An FCA intervention to improve the insurance market has saved consumers millions of pounds. Behind the headline lies a complex interaction between regulations, insurance firms and consumers.