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As part of the FCA’s thematic review to look at the handling and management of first party Property and related Business Interruption claims submitted by small and medium-sized enterprises (SMEs)1, Camford Sutton Associates (CSA) were engaged by the FCA to review in detail 20 cases selected largely from the Policyholder interviews undertaken by market research agency, Quadrangle.
We launch the investment and corporate banking market study with the publication of this document, our terms of reference. We are examining issues around choice of banks and advisers for clients, transparency of the services provided by banks, and bundling and cross-subsidisation of services. We are focusing on primary market and related activities provided in the UK.