Consumers - Financial Conduct Authority


We regulate financial services firms in the UK, including banks and building societies, mortgage and insurance brokers, and financial advisers.

We also regulate firms offering consumer credit, which include credit card issuers, payday lenders and debt management firms.

Find out:

Complaints and compensation

Find out how to complain or claim compensation


How to spot and avoid scams

Financial services products

More on banking, mortgages, insurance and loans

Protect yourself

Find out why to use a firm authorised by us

Claim mis-sold PPI

See how to reclaim payment protection insurance

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Firms to avoid

Search our list of unauthorised firms to be wary of

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UK banking brands

Check whether all of your savings are protected

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