Consumers - Financial Conduct Authority

Consumers

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Complaints and compensation

Complaints and compensation

Find out how to complain or claim compensation

Scams

How to spot and avoid scams

Financial services products

Financial services products

More on banking, mortgages, insurance and loans

Protect yourself

Find out why to use a firm authorised by us

Claim mis-sold PPI

See how to reclaim payment protection insurance

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Firms to avoid

Search our list of unauthorised firms to be wary of

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UK banking brands

Check whether all of your savings are protected

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