Contact us - Financial Conduct Authority

Contact us

Published: 23/06/2015     Last Modified: 05/10/2015

Consumers (and people representing consumers)

If you have a query about a service or product:

Call us on 0800 111 6768 (freephone) or 0300 500 8082 from the UK, or +44 207 066 1000 from abroad. We are open Monday to Friday, 8am-6pm, and Saturday 9am-1pm.

Saturday 10 October: We will not be available to take calls this Saturday due to technical systems work. We apologise for any inconvenience caused.

Ask us a question

Popular queries:

How to complain 
See if a firm is authorised 
Avoid these unauthorised firms
Report a scam to us
Unauthorised payments: your rights

Find out more about financial services products and how to protect yourself in our consumers section.


(including consumer credit firms and people representing a firm).

Call us on 0300 500 0597 from the UK, or +44 207 066 1000 from abroad. We are open Monday to Friday, 9am-5pm, and Thursday 9.45am-5pm.

For any queries about systems, please call us as we may need to authenticate you.

Regulated firms: contact us on Connect

Non-regulated firms: ask us a question

Popular queries:

Fees and online invoicing - calculate and pay your annual fees
Authorisation applications - find out which forms you need
Consumer credit - information for firms that offer these activities
AIFMD reporting - view GABRIEL transparency report schedules
RMAR reporting - view GABRIEL help text on data items

Find out more about tasks and obligations for firms in our new firms section.


Other contact information

FCA Head Office: 25 The North Colonnade, London E14 5HS. Switchboard: 020 7066 1000. Company no. 01920623
How to find us

UK Listing Authority

FCA press office

FCA events team

Complaints about us

Website feedback


Consumers - got a quick question?

Firms - got a quick question?

Other organisations

Find other organisations that may be able to help you.