Contact us - Financial Conduct Authority

Contact us

Published: 19/12/2014

Firm contact centre

For firms (including consumer credit firms) and people representing a firm.

You can contact us Monday to Friday, 9am to 5pm, on:
UK: 0300 500 0597 
From abroad: +44 20 7066 1000
Email: firm.queries@fca.org.uk

Our contact centre will close at 12:30pm on 24 December and reopen at 9am on 29 December 2014. It will also close at 12:30pm on 31 December and reopen at 9am on 2 January 2015.

We will have a limited service to 5pm on 31 December 2014 for consumer credit firms applying for authorisation.

Regulated firms: contact us on Connect

Connect is our new system for applications and notifications. You should call our firm helpline if you have a query about Connect.

Non-regulated firms: complete our online form

Please give us as much information as possible, so we can respond quickly to your query.

 

Consumer contact centre

For consumers with issues or questions about a financial service or product, and people representing consumers.

You can contact us Monday to Friday, 8am to 6pm, or Saturday 9am to 1pm, on:
UK: 0800 111 6768 (freephone) or 0300 500 8082
From abroad: +44 20 7066 1000
Email: consumer.queries@fca.org.uk

Complete our online form

Please give us as much information as possible, so we can respond quickly to your query.

 

Other contact information


FCA Head Office: 25 The North Colonnade, London E14 5HS. Switchboard: 020 7066 1000. Company no. 01920623
How to find us


UK Listing Authority


FCA press office


FCA events team


Complaints about us


Website feedback