We are conducting a study into cash savings to see whether competition in this market is working well for consumers. Our study will examine competition in the market and any obstacles to consumers switching their savings between accounts, including the information available to them.
We expect to publish a statement of our preliminary findings in spring 2014 and publish our final report in autumn 2014.
We will engage with market participants, consumer bodies and other interested parties through interviews, roundtables, surveys and information requests over the coming months.
We would also like your views or evidence on the matters covered by the study. We are particularly interested in whether competition in the household cash savings market is working in the interests of consumers. If not, what are the main obstacles?
Send us your comments to email@example.com by 6 December 2013, or in writing to:
Cash savings market study team
Policy, Risk and Research Division
Financial Conduct Authority
25 The North Colonnade
We will not be able to address individual complaints about products or services you have received. If you have an individual complaint that has not been satisfactorily resolved with your provider, please contact the Financial Ombudsman Service.
Copyright © 2014 FCA. All Rights Reserved.