2 December update: if you have a draft application in ONA it will still be visible until we carry out the work to transfer all the records from ONA to Connect. We will post an update in due course as to when these changes will be made.
A firm authorised in the UK can still use ONA to apply for a passport so it can carry out its permitted activities in another country in the European Economic Area (EEA).
ONA is available from Monday to Friday, 7am to 8pm.
For most applications and notifications you now have to use our system called Connect, including those for:
You should continue to submit paper forms for:
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