A firm authorised in the UK can still use ONA to apply for a passport so it can carry out its permitted activities in another country in the European Economic Area (EEA).
You can also use ONA until 1 December 2014 to complete an application or notification that was started in the system before 1 October 2014. ONA is available from Monday to Friday, 7am to 8pm.
For most applications and notifications you now have to use our system called Connect, including those for:
You should continue to submit paper forms for:
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