This is what we call a 'clone firm'; and fraudsters usually use this tactic when contacting people out of the blue, so you should be especially wary if you have been cold called. They may use the name of the genuine firm, the 'firm reference number' (FRN) we have given the authorised firm or other details.
You can find out more about this scam tactic and how to protect yourself from clone firms.
Fraudsters are using or giving out the following details as part of their tactics to scam people in the UK:
Address: 5 Royal Exchange Avenue, London, EC3V 3LT and 29 Earlsfort Terrace, Dublin 2 (genuine address of Deloitte & Touche)
Telephone: 020 3740 9230, 020 7859 4379 and 020 3740 9203
Be aware that the scammers may give out other false details or mix these with some correct details of the authorised firm.
This FCA authorised individual that fraudsters are claiming to be has no association with the ‘clone firm’. The FCA authorised firm for which this Individual works, is authorised to offer, promote or sell services or product in the UK and its correct details are:
Individual’s name: Miss Charlotte Louise West
Individual’s reference number: CLW01060
FCA Authorised Firm name: The Royal Bank of Scotland
FCA Authorised Firm reference number: 121882
FCA Authorised Firm address: 36 St Andrew Square, Edinburgh, Midlothian, United Kingdom, EH2 2YB
Telephone: +44 0845 724 2424
If you think you have been approached by an unauthorised or clone firm, or contacted about a scam, you should contact our Consumer Helpline on 0800 111 6768. If you were offered, bought or sold shares, you can use our share fraud reporting form.
If you think your authorised firm has been cloned or scammers are fraudulently using your name or other details, contact our Firm Helpline on 0845 606 9966 (call rates may vary).
Telephone: 0800 111 6768
See more ways to contact us
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