Update for customers of insurance broker firm Professional Construction Risks Ltd (PCRL)

We outline important consumer information for those who have purchased an insurance policy from PCRL.

On 11 December 2020, the Financial Conduct Authority imposed various requirements on Professional Construction Risks Limited (PCRL).

PCRL was required immediately to cease carrying out regulated  business, which includes arranging insurance contracts. This action by the FCA may be subject to challenge by PCRL.   

Professional Construction Risks Ltd

Address: PCR House, Unit 2 Ebdon Bow, Ebdon Road, Weston-super-Mare, Avon, BS22 9NZ
Telephone: 01934 756 268
Website: www.professionalconstructionrisks.co.uk

What does this mean for UK customers’ insurance contracts?

Customers who have purchased an insurance policy through PCRL are encouraged to contact their insurer directly to confirm the status of their insurance policy. Details of who this is can be found in the policy schedule which summarises the insurance policy.

Who should UK customers contact if they need to discuss their circumstances? 

Customers who need to discuss their circumstances should contact their insurer in the first instance. In particular:

  • Customers making a mid-term adjustment or who have a new or existing claim should contact their insurer.
  • Customers who are approaching their policy renewal can contact their insurer, or another broker.  

If you currently have money with PCRL you should contact them directly in the first instance.

If you are a customer of PCRL and have further questions, you should contact our Consumer Helpline on 0800 111 6768.