Search results
Showing 61 to 70 of 397 search results for vulnerable customers.
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Financial promotions data 2022
The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for January 2022 to 31 December 2022. -
Coronavirus (Covid-19): Information for firms on consumer credit
Information for firms on credit cards (including store cards and catalogue credit), personal loans, overdrafts, motor finance and high cost credit agreements. -
Protecting access to cash and banking services
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Which? Cash Summit 2.0 -
Improving the consumer experience
Speech by Christopher Woolard, Director of Policy, Risk & Research at the FCA, to the Tax Incentivised Savings Association (TISA) Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
FCA puts the spotlight on debt management firms
The Financial Conduct Authority (FCA) has today published its second thematic review of the debt management sector, looking at commercial and not-for-profit firms that provide debt advice and administer debt management plans to help customers deal -
FCA performance scorecard - comparison metrics for personal current accounts 2021
This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider. -
CP23/29: Access to cash
FCA proposals for how it supports access to cash in an increasingly digital world. -
Complaints handling review findings
The findings of our review of how Non-deposit Taking Mortgage Lenders (NDTMLs) and Mortgage Third-Party Administrators (MTPAs) handle complaints. -
Support during challenging times
As part of Mental Health Week 2023, Laura Dawes talks about her experience of living with anxiety. -
Realising the benefits of purposeful leadership
Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, delivered at the CCTA 2018 Conference, Nottingham.