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Showing 92 to 101 of 442 search results for rules and guidance on payment protection insurance.

  1. Payment protection insurance

    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

  2. The Financial Conduct Authority to gather evidence on how the PPI complaints process is working

    Press Releases Published: 30/01/2015 Last modified: 03/11/2016
    The Financial Conduct Authority (FCA) is planning to gather evidence on current trends in complaints on Payment Protection Insurance (PPI). ... The FCA will then consider whether further interventions may be appropriate - which could include a consumer

  3. Brexit and financial services: where have we got to?

    Speeches Published: 25/10/2018 Last modified: 26/10/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, delivered at the City Banquet, Mansion House, London.

  4. Consumer Investments: Strategy and Feedback Statement

    Corporate documents Published: 14/09/2021 Last modified: 15/06/2023
    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 

  5. FSA publishes the results of a mystery shopping review into the quality of investment advice in banks and building societies

    Press Releases Published: 13/02/2013 Last modified: 23/11/2021
    The Financial Services Authority (FSA) has published the results of a mystery shopping review, carried out between March and September 2012, looking into the quality of investment advice given by banks and building societies.

  6. Transforming to a forward-looking, proactive regulator

    Speeches Published: 15/07/2021 Last modified: 15/07/2021
    Speech by our CEO, Nikhil Rathi, delivered at the FCA’s Our Role and Business Plan webinar.

  7. Consumer Duty: Findings from our review of fair value frameworks

    Good and poor practice Published: 10/05/2023 Last modified: 17/11/2023
    Read the findings of our review into firms’ approaches to fair value assessments under the Consumer Duty.

  8. How can we ensure that Big Data does not make us prisoners of technology?

    Speeches Published: 11/07/2018 Last modified: 11/07/2018
    Speech by Charles Randell, Chair, Financial Conduct Authority and Payment Systems Regulator, delivered at Reuters Newsmaker event, London.

  9. Investing in outcomes: a regulatory approach to deliver for consumers, markets and competitiveness

    Speeches Published: 14/03/2024 Last modified: 14/03/2024
    Speech by Nikhil Rathi, FCA Chief Executive delivered at the Morgan Stanley European Financials Conference.

  10. FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement

    Press Releases Published: 25/09/2013 Last modified: 29/11/2016
    The Financial Conduct Authority (FCA) today published the findings of a complaints handling review of 18 medium and small sized firms currently handling payment protection insurance (PPI) complaints. ... Whether complaint handlers were assessing the

  11. Our emerging regulatory approach to Big Tech and Artificial Intelligence

    Speeches Published: 12/07/2023 Last modified: 12/07/2023
    Speech by Nikhil Rathi, our Chief Executive, delivered at The Economist, London.
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