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Showing 132 to 141 of 442 search results for rules and guidance for payment protection insurance.

  1. Payment protection insurance

    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

  2. Reporting complaints

    Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
    The Dispute Resolution (DISP) rules require firms to send us reports on volumes of complaints. Find out how to submit one.

  3. Financial promotions case studies

    Tasks for regulated firms Published: 09/07/2021 Last modified: 09/02/2023
    Examples of good and bad practice when promoting financial services, and our expectations for promotions to be clear, fair and not misleading.

  4. List of industry guidance

    Tasks for regulated firms Published: 05/08/2015 Last modified: 08/02/2023
    FCA list of industry guidance

  5. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 21/02/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

  6. Statement on mortgage prisoners

    Statements Published: 01/05/2020 Last modified: 29/11/2021
    The FCA has been working for some time to support mortgage prisoners. This work has continued during the disruption caused by Coronavirus. So far, our action has resulted in reductions in mortgage payments for the vast majority of mortgage prisoners,

  7. Personal loans and coronavirus: draft guidance for firms

    Guidance consultations Published: 02/04/2020 Last modified: 30/11/2020
    The FCA's guidance for firms on personal loans during the coronavirus situation

  8. Information for newly authorised firms

    Published: 30/09/2022 Last modified: 25/05/2023
    As a newly authorised firm, learn about the systems you'll use and important things you need to know.

  9. Policy development update

    News stories Published: 02/07/2020 Last modified: 10/09/2021
    The policy development update provides some information on our recent and upcoming publications but should not be regarded as comprehensive.

  10. FCA to consult on mortgage payment shortfall remediation guidance

    Press Releases Published: 19/10/2016 Last modified: 25/10/2016
    The Financial Conduct Authority (FCA) has today announced that it will consult on new guidance on the treatment of customers with mortgage payment shortfalls (commonly referred to as arrears). This guidance covers remediation for mortgage customers

  11. FS20/5: Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms

    Policy and guidance Feedback statements Published: 14/05/2020 Last modified: 14/05/2020
    We summarise responses to our proposals for insurance and premium finance firms on the fair treatment of customers in temporary financial difficulty.