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Learn more about mortgages
Check MoneyHelper for free, impartial help, backed by government, on mortgages. We work with MoneyHelper to provide free support and financial guidance. -
The rationale for the FCA’s Mission and the context which the FCA operates in
Speech by Andrew Bailey, Chief Executive at the FCA, delivered at City Banquet, Mansion House. -
Andrew Bailey speech at the Annual Public Meeting 2018
Speech by Andrew Bailey, Chief Executive of the FCA, delivered at our 2018 Annual Public Meeting. -
Consumer investments data review April 2020 - March 2021
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021. -
Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
Personal data and surveys, consultations and market research
How and why the FCA uses personal data to carry out surveys, consultations and market research as part of its work as a regulator. -
The FCA's response to COVID-19 and expectations for 2020
Speech by Megan Butler, Executive Director of Supervision – Investment, Wholesale and Specialists at the FCA, delivered at PIMFA’s Virtual Festival. -
Supporting material for applications by consumer credit, mortgage and other consumer finance firms
If you're applying to be authorised by the FCA, find out what supporting material to include in your application and how to prepare everything. -
Retail banking Consumer Duty multi-firm work
The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work. -
Reforms will make financial advice and guidance work better for consumers
15 years (an average 216 complaints per year, of which only 30% were upheld). ... 48% of these types of complaints were concerning advice about mortgage endowment products. -
Financial Lives 2020 survey: the impact of coronavirus
The Executive Summary for the FCA’s Financial Lives 2020 survey and October 2020 Covid-19 panel survey.