Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 1 to 11 of 80 search results for regular premium payment protection insurance.

  1. CP18/18: Guidance on regular premium PPI complaints and recurring non-disclosure of commission

    Consultation papers Published: 04/07/2018 Last modified: 15/04/2019
    This paper consults on new guidance that clarifies our expectations about the handling of certain regular premium payment protection insurance (PPI) complaints. 
  2. FCA clarifies fairer treatment of regular premium PPI complaints

    Press Releases Published: 04/07/2018 Last modified: 04/07/2018
    The Financial Conduct Authority (FCA) has today issued a consultation paper on new guidance about the handling of certain regular premium payment protection insurance (PPI) complaints. The proposed guidance clarifies FCA expectations.
  3. FCA clarifies fairer treatment of regular premium PPI complaints and proposes new mailing requirements

    Press Releases Published: 07/11/2018 Last modified: 07/11/2018
    The Financial Conduct Authority (FCA) has today issued final guidance that clarifies its expectations about the handling of certain regular premium payment protection insurance (PPI) complaints. The FCA is also proposing new rules requiring firms to write to around 150,000 consumers who had previously complained unsuccessfully to tell them they...
  4. Regulation round-up November 2018

    Newsletters Published: 15/11/2018 Last modified: 15/11/2018
    Regulation round-up is our monthly email to all regulated firms, updating you on the latest news that affects your sector.
  5. FCA provides update on PPI

    Press Releases Published: 02/08/2016 Last modified: 26/06/2019
    The Financial Conduct Authority (FCA) has today confirmed that it believes that, overall, the package of proposals on payment protection insurance (PPI) complaints laid out in its November 2015 consultation should be taken forward. This package includes imposing a deadline for making new PPI complaints and launching a consumer communications...
  6. FCA finalise plans to place a deadline on PPI complaints

    Press Releases Published: 02/03/2017 Last modified: 18/08/2017
    The Financial Conduct Authority has today confirmed that it will introduce a deadline for making new payment protection insurance (PPI) complaints.
  7. Financial Conduct Authority consults on changes to PPI complaint handling rules

    Press Releases Published: 26/11/2015 Last modified: 26/11/2015
    In a statement published on 2 October 2015, the Financial Conduct Authority (FCA) stated that we would consult on introducing a deadline for making payment protection insurance (PPI) complaints, accompanied by a consumer communications campaign, and on new rules and guidance for handling PPI complaints in light of the Supreme Court’s decision in...
  8. The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)

    Statements Published: 02/10/2015 Last modified: 18/08/2017
    Earlier in the year, the Financial Conduct Authority (FCA) announced that it would be assessing whether there was a need for further intervention in PPI complaints handling generally (Note 1), and in light of the Supreme Court judgment in Plevin v Paragon Personal Finance Ltd (‘Plevin’) specifically (Note 2), and that we would set out our...
  9. The Financial Conduct Authority to gather evidence on how the PPI complaints process is working

    Press Releases Published: 30/01/2015 Last modified: 03/11/2016
    The Financial Conduct Authority (FCA) is planning to gather evidence on current trends in complaints on Payment Protection Insurance (PPI). The FCA will use this evidence to assess whether the current approach is continuing to meet its objectives of securing appropriate protection for consumers and enhancing the integrity of the UK’s financial...
  10. FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid

    Press Releases Published: 29/08/2014 Last modified: 01/11/2016
    In an update on its Payment Protection Insurance (PPI) redress work, the Financial Conduct Authority (FCA) has reported that firms have improved the way they handle complaints.  In another positive move, banks, credit card providers and personal loan companies have agreed to reassess more than two and half million complaints from 2012 and 2013...