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Contact us
If you have a query, comment or complaint about the FCA you can contact us by web chat, email or phone. -
Money laundering registration
Find out about money laundering registration, including when to register, de-register or tell the FCA about a change. -
FCA operating service metrics 2022/23
This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence. -
Innovation, AI & the future of financial regulation
Speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at the Innovate Finance Global Summit. -
FCA operating service metrics 2021/22
The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas for 2021/22. -
Making and receiving payments
Find out about your rights when payments are made to and from your bank account, and how long it should take to make or receive a payment. -
Regimes for EEA firms and investment funds that passported into the UK
EEA-based firms and investment funds can no longer passport into the UK. Find out about the regimes that help those firms operate or wind down their business. -
Annual fees: Online Invoices with FCA Chrysalis
Firms use the FCA online invoicing portal to access their invoices, pay their fees and more. The portal is the most efficient and environmentally friendly way for them to communicate with firms. Find out how to register and login below. -
FCA Connect
FCA Connect is our user management system for you to submit applications and notifications. Use it to notify us about approved persons or suspicious transactions or apply for MiFID II. -
Trail commission
If you received financial advice or used an intermediary to buy an investment product before 31 December 2012, you may be paying trail commission. Find out how you can stop paying.