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Showing 1 to 10 of 551 search results for qualitative consumer research.

  1. Current Account Switch Service - Qualitative consumer research [pdf]

    Research Published: 12/03/2015 Last modified: 12/03/2015
    Engagement with current accounts and the switching process.
  2. General insurance add-ons: Qualitative consumer research report [pdf]

    Market studies Published: 11/03/2014 Last modified: 12/09/2014
    The Development Team
  3. Consumer attitudes and awareness of cryptoassets: research summary

    Research Published: 07/03/2019 Last modified: 07/03/2019
    We have carried out research with consumers to better understand the potential harms of cryptoassets.
  4. Consumer credit qualitative research

    News stories Published: 01/04/2014 Last modified: 05/06/2014
    In order to help understand the consumer experience, both positive and negative, the FCA engaged two research organisations to conduct qualitative research. Our research papers looked into: payday loans logbook loans debt management services credit cards unauthorised overdrafts low income consumers potentially leading to vulnerable consumers Our...
  5. Financial Advice Market Review (FAMR): Interim consumer research [pdf]

    Research Published: 24/09/2018
    This report outlines findings from a new short survey (FAMR 2018 Survey) and qualitative research with consumers. Results of this research will be used to indicate if there have been any changes in the behaviour of UK adults in relation to taking regulated advice and guidance, and their perceptions of this market since 2017. These interim findings...
  6. Price comparison website: Consumer market research [pdf]

    Research Published: 16/07/2014 Last modified: 16/07/2014
    A programme of qualitative consumer research with consumers around the moment they arrange their insurance through price comparison websites was required to inform this review, and this document summarises the key findings arising from that qualitative consumer research carried out between January and February 2014.
  7. FSA - Motor legal expenses insurance: Consumer market research [pdf]

    Research Published: 07/06/2013 Last modified: 07/06/2013
    This report primarily focuses on results from qualitative consumer research carried out between July and September 2012.
  8. Qualitative research to inform the Financial Advice Market Review (FAMR) baseline [pdf]

    Research Published: 30/06/2017
    This piece of consumer research supports our FAMR baseline report.
  9. FCA Overdraft proposals consumer research [pdf]

    Research Published: 07/06/2019
    The FCA commissioned Atticus Research, an independent market research company, to conduct this consumer research on overdrafts as part of the FCA's review of high-cost credit. Atticus Research Limited conducted this study and undertook the qualitative recruitment, fieldwork, analysis, and report writing for this part of the FCA’s programme of...
  10. Non-workplace pensions consumer engagement [pdf]

    Research Published: 30/07/2019
    This document reports the findings of a qualitative research study carried out for the Financial Conduct Authority (FCA) in June to October 2018 by NMG Consulting.