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Showing 61 to 70 of 791 search results for qualitative consumer research.

  1. TR15/9: Embedding the Mortgage Market Review: Advice and Distribution

    Thematic reviews Published: 25/06/2015 Last modified: 09/07/2015
    Thematic review TR15/9 [PDF]. This report should be read in conjunction with ESRO’s independent customer research report Understanding consumer expectations of the mortgage sales process. ... We assessed the quality and suitability of mortgage advice

  2. Business Plan 2022/23

    Business plans Published: 07/04/2022 Last modified: 27/04/2022
    The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

  3. Retirement Outcomes Review

    Market studies Published: 11/07/2017 Last modified: 11/08/2021
    We have published the final findings of our Retirement Outcomes Review, which looks at how the retirement income market is evolving since the pension freedoms were introduced in April 2015.

  4. Regulatory Sandbox accepted firms

    Firms Published: 27/03/2022 Last modified: 15/01/2024
    Firms that have been accepted into the Regulatory Sandbox, including previous cohorts.

  5. Sustainability disclosure and labelling regime confirmed by the FCA

    Press Releases Published: 28/11/2023 Last modified: 29/11/2023
    The FCA has confirmed a substantial package of measures to improve the trust and transparency of sustainable investment products and minimise greenwashing.

  6. Our Rule Review Framework

    Corporate documents Published: 12/07/2023 Last modified: 10/01/2024
    The FCA have developed a draft Rule Review Framework to explain how it plans to monitor and review how its rules are working in practice.

  7. TR15/2: Structured Products: Thematic Review of Product Development and Governance

    Thematic reviews Published: 05/03/2015 Last modified: 12/01/2023
    Our recent work in the structured products market has focused on better understanding consumer behaviour and the way that firms approach product development and governance.

  8. Preparing for the future of Consumer Investments

    Corporate documents Published: 08/12/2023 Last modified: 08/12/2023
    We want consumers of all wealth levels to be able to make good investment decisions, with confidence and understanding of the risks and the protection involved.

  9. GC14/3 Retail Investment Advice: Clarifying the boundaries and exploring the barriers to market development

    Guidance consultations Published: 11/07/2014 Last modified: 11/07/2014
    research on the experiences of customers purchasing investments without a personal recommendation (‘The motivations, needs and drivers of non-advised investors: A qualitative research report’). ... This guidance should be read by firms distributing

  10. Matter of fact-sheets: improving consumer comprehension of financial sustainability disclosures

    Research articles Published: 25/10/2022 Last modified: 25/10/2022
    To help consumers better understand sustainability disclosures for investment products, we carried out a programme of behavioural research.