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Showing 1 to 10 of 128 search results for published the latest complaints data showing.

1. FCA publishes complaints data for the second half of 2012

   Press Releases Published: 14/04/2013 Last modified: 17/11/2021
   We have published the latest complaints data showing complaints to financial services firms between July and December 2012.

2. FCA data shows consumer complaints fall by 15%

   Press Releases Published: 09/04/2014 Last modified: 24/11/2021
   The latest complaints data published by the Financial Conduct Authority (FCA) shows 2,479,029 new complaints were opened against financial services firms between July and December 2013.

3. Banking complaints up as total complaints fall by 7%

   Press Releases Published: 30/03/2015 Last modified: 07/02/2022
   Financial services firms received 2,183,540 new complaints (including those related to PPI) between July and December 2014

4. Complaints fall by 5%: PPI, current accounts and general insurance still most complained about products

   Press Releases Published: 25/09/2014 Last modified: 07/02/2022
   The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,358,732 new complaints between January and June 2014.

5. FCA outcomes and metrics

   Data Published: 02/04/2022 Last modified: 12/03/2024
   The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.

6. Overall complaints fall by 2.1% but banking and credit card complaints increase

   Press Releases Published: 30/09/2015 Last modified: 07/02/2022
   The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015.

7. Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise

   Press Releases Published: 30/03/2016 Last modified: 07/02/2022
   Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority.

8. Business interruption insurance

   Firms Focus areas Published: 11/05/2020 Last modified: 05/04/2024
   Find out about how we obtained legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis. 

9. The retail intermediary market 2018

   Data Published: 06/06/2019 Last modified: 16/11/2023
   This page provides the FCA's analysis of the intermediary sector in 2018 based on data drawn from the Retail Mediation Activities Return (RMAR).

10. Improving the suitability of financial advice

    Speeches Published: 19/09/2019 Last modified: 03/10/2019
    Speech by Debbie Gupta, Director of Life Insurance and Financial Advice Supervision at the FCA, delivered at Money Marketing Interactive Conference 2019, Harrogate.