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Showing 13 to 22 of 196 search results for published mortgages and coronavirus guidance on 20.
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Financial Services Register
To look up details of firms, use The Financial Services Register. The register is a public record that shows details of firms, individuals and other bodies that are, or have been, regulated by the Prudential Regulation Authority (PRA) and/or the Financial Conduct Authority (FCA). -
Learn more about mortgages
Check MoneyHelper for free, impartial help, backed by government, on mortgages. We work with MoneyHelper to provide free support and financial guidance. -
FS20/17: Mortgages and coronavirus: Updated Payment Deferral and Tailored Support Guidance for Firms – Feedback on draft guidance
We have updated our guidance on payment deferrals and tailored support to provide enhanced support to mortgage borrowers who face payment difficulties as a result of coronavirus. -
Firm handling of complaints during coronavirus
Find out about how firms should handle complaints during coronavirus. -
Draft information for consumers: dealing with financial difficulties during coronavirus
FCA proposes draft information for consumers on dealing with financial difficulties during coronavirus -
PS20/11: Removing barriers to intra-group switching and helping borrowers with maturing interest-only and part-and-part mortgages
We amended our rules on closed mortgage books in October 2020. We also issued temporary new guidance as part of our coronavirus (Covid-19) measures, which will end on 31 October 2021 -
Mortgage lending and administration return (MLAR)
Find out more about the sections of a Mortgage Lending and Administration Return (MLAR) and what you need to do when submitting one. -
FCA review finds evidence of growing competition in retail banking
Greater competition in retail banking is driving choice and lower prices for consumers and small businesses. -
Examination standards
The FCA's training and competence regime includes a list of appropriate qualifications for firm activities and services. -
FCA confirms measures to support closed book and interest-only/part-and-part mortgage borrowers
The FCA has confirmed the introduction of measures to support some closed book mortgage borrowers, some of whom may be mortgage prisoners. -
Coronavirus linked forbearance: key findings
We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty. -
Service standards 2020/21
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.