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Showing 81 to 90 of 1503 search results for publish complaints data.

  1. FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid

    Press Releases Published: 29/08/2014 Last modified: 01/11/2016
    FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid. ... In 2012 and 2013 the proportion of complaints being upheld, known as the uphold rate,

  2. CCR007 Consumer Credit data: Key data FAQs

    Registers and systems Published: 15/09/2016 Last modified: 04/04/2017
    Question 4: Number of complaints related to credit-related regulated activities received in period. ... This is a complaint about the dentist’s charges, not about the credit agreement.

  3. 2017 Disclosure Log

    Last modified: 07/08/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2017. 

  4. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.

  5. The Financial Conduct Authority finalises rules on complaints and call charges

    Press Releases Published: 23/07/2015 Last modified: 07/02/2022
    Consumers and firms should benefit from better complaint handling, as a result of new rules published today by the Financial Conduct Authority (FCA).

  6. Business Plan 2022/23

    Business plans Published: 07/04/2022 Last modified: 27/04/2022
    The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

  7. Regulation round-up July 2013

    Newsletters Published: 19/07/2013 Last modified: 07/02/2022
    100 days of the Financial Conduct Authority (FCA).

  8. 2019 Disclosure Log

    Last modified: 02/10/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2019. 

  9. Financial promotions quarterly data 2021 Q1

    Data Published: 05/04/2021 Last modified: 03/02/2022
    The FCA publishes data on the number of financial promotions that have been amended or withdrawn due to non-compliance with the FCA's rules, this data is for 2021 Q1.

  10. Consumer investments data review April 2020 - March 2021

    Data Published: 15/09/2021 Last modified: 09/02/2022
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021.
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