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Showing 71 to 80 of 1289 search results for publish complaints data.

  1. Regulatory Decisions Committee (RDC)

    About us Our structure Published: 07/04/2016 Last modified: 06/09/2019
    The Regulatory Decisions Committee (RDC) takes certain decisions on behalf of the FCA. These decisions relate to enforcement and supervisory actions, as well as applications by firms for authorisation and by individuals for approval.
  2. Citizens Advice supercomplaint to the CMA - update

    News stories Published: 09/01/2020 Last modified: 09/01/2020
    The Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint on the loyalty penalty in December 2018, making several cross-cutting and market-specific recommendations in the cash savings, home insurance
  3. The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)

    Statements Published: 02/10/2015 Last modified: 18/08/2017
    most PPI complaints concern either single premium personal loan PPI or credit card PPI. ... The FCA will publish its consultation paper on the deadline for PPI complaints and on rules and guidance in light of the Plevin decision before the end of 2015.
  4. Submission methods and reporting schedule

    Registers and systems Published: 05/05/2016 Last modified: 21/10/2016
    Find out more about the 4 ways you can submit regulatory data, depending on the type of submission.
  5. CP13/4: Distribution of retail investments: referrals to discretionary investment managers and adviser complaints reporting

    Consultation papers Published: 04/07/2013 Last modified: 15/01/2015
    We are consulting on some aspects of how to apply rules from our Retail Distribution Review.
  6. Consumer Credit Seminar

    Speeches Published: 21/10/2014 Last modified: 21/10/2014
    Speech by Linda Woodall, Director of Mortgage and Consumer Lending of the FCA, at the Consumer Credit seminar at the BBA in London. This is the text of the speech as drafted, which may differ from the delivered version.
  7. Price comparison websites

    Thematic reviews Published: 24/11/2013 Last modified: 24/11/2013
    Price comparison websites have changed the way consumers shop for insurance and the way firms design, price and distribute their products. They can save people time and provide them with more choice - however, we want to be sure that consumers
  8. Finalised Guidance: Business interruption insurance test case

    Finalised guidance Published: 17/06/2020 Last modified: 17/06/2020
    This finalised guidance sets out the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA. 
  9. The FCA and our approach to Building Societies

    Speeches Published: 03/09/2013 Last modified: 11/09/2013
    Speech by Linda Woodall, Director of Mortgage & Consumer Lending Subdivision at the FCA, to the Building Societies Association (BSA).
  10. Re-use of Public Sector Information Regulations

    Last modified: 05/10/2018
    The Re-use of Public Sector Information Regulations 2015 (SI 2015 No 1415) provides a framework for third parties to request re-use of documents published by public sector bodies.