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Showing 61 to 70 of 679 search results for publish complaints data.

  1. Complaints fall by 5%: PPI, current accounts and general insurance still most complained about products

    Press Releases Published: 25/09/2014 Last modified: 25/09/2014
    The FCA publishes complaints data received from firms every six months, alongside aggregated figures covering the whole industry. ... The FCA collates and publishes complaints data every six months, alongside aggregated figures covering the whole industry
  2. Regulation round-up March 2019

    Newsletters Published: 26/03/2019 Last modified: 26/03/2019
    Regulation round-up is our monthly update on the latest news that affects your sector.
  3. Consumer Credit Seminar

    Speeches Published: 21/10/2014 Last modified: 21/10/2014
    Speech by Linda Woodall, Director of Mortgage and Consumer Lending of the FCA, at the Consumer Credit seminar at the BBA in London. This is the text of the speech as drafted, which may differ from the delivered version.
  4. Interpreting the data

    Data Published: 15/08/2019 Last modified: 23/09/2020
    Find out how the data the FCA requires from providers of personal and business current accounts is measured.
  5. PPI FAQs - including exceptional circumstances

    PPI Consumers Last modified: 16/08/2021
    Find answers to frequently asked questions about different PPI topics. If you can't find an answer to your question, you can contact us.
  6. Price comparison websites

    Thematic reviews Published: 24/11/2013 Last modified: 24/11/2013
    Price comparison websites have changed the way consumers shop for insurance and the way firms design, price and distribute their products. They can save people time and provide them with more choice - however, we want to be sure that consumers
  7. Regulation round-up October 2017

    Newsletters Published: 19/10/2017 Last modified: 19/02/2018
    Regulation round-up is our monthly email to all regulated firms, updating you on the latest news that affects your sector.
  8. Citizens Advice supercomplaint to the CMA - update

    News stories Published: 09/01/2020 Last modified: 09/01/2020
    The Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint on the loyalty penalty in December 2018, making several cross-cutting and market-specific recommendations in the cash savings, home insurance
  9. The FCA and our approach to Building Societies

    Speeches Published: 03/09/2013 Last modified: 11/09/2013
    Speech by Linda Woodall, Director of Mortgage & Consumer Lending Subdivision at the FCA, to the Building Societies Association (BSA).
  10. PS17/26: Information about current account services

    Policy statements Published: 25/07/2017 Last modified: 12/12/2017
    We are confirming changes to the Handbook to require providers of personal current accounts (PCAs) and business current accounts (BCAs) to publish information that will help customers to compare the service they could receive from different providers