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Showing 161 to 170 of 1563 search results for publish complaints data.

161. FS20/8: Business interruption insurance test case: feedback on draft guidance

     Policy and guidance Feedback statements Published: 17/06/2020 Last modified: 17/06/2020
     These feedback statement is for the FCA draft guidance on the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA.

162. CP14/5: Changes to regulatory reporting: Adviser and consultancy charging, Authorised Professional Firms (APFs) and Product Sales Data (PSD)

     Consultation papers Published: 07/03/2014 Last modified: 30/08/2015
     This Consultation Paper (CP) forms part of our ongoing review of reporting as part of our data strategy. ... We will consider the feedback received and publish a Handbook Notice policy statement in late 2014.

163. FCA sets out proposals to tackle concerns about general insurance pricing

     Press Releases Published: 22/09/2020 Last modified: 18/12/2020
     The final report of our market study into the pricing of home and motor insurance. We are concerned these markets are not working well for consumers and set out proposed remedies to address this.

164. CP13/10: Detailed proposals for the FCA regime for consumer credit

     Consultation papers Published: 03/10/2013 Last modified: 30/08/2015
     What information and how frequently firms will have to report to us, including on complaints (Chapters 4 and 11). ... We will review all your responses and publish our feedback. You can find more information on our expected consumer credit publications

165. Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary

     Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
     Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey.

166. Cost of Living: good and poor practice in the general insurance market

     Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
     We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.

167. Financial Conduct Authority consults on widening access to the Financial Ombudsman Service for small businesses

     Press Releases Published: 22/01/2018 Last modified: 03/09/2020
     The FCA has launched a consultation on plans to give more small businesses access to the Financial Ombudsman Service. This follows a review of the protections available to small and medium sized enterprises as users of financial services.

168. Authorised fund managers’ assessments of their funds’ value

     Multi-firm reviews Published: 06/07/2021 Last modified: 06/07/2021
     This review sets out our findings from our review, where we looked at the processes used by different Authorised Fund Managers (AFMs) when they carry out assessments of value (AoVs or 'Value Assessments') for the funds they operate.

169. Fairness, flexibility and the long-term view: the FCA’s vision for the mortgage market

     Speeches Published: 06/11/2018 Last modified: 06/11/2018
     Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the UK Finance Annual Mortgage Conference, London.

170. Consumer Duty implementation: good practice and areas for improvement

     Good and poor practice Published: 20/02/2024 Last modified: 22/02/2024
     What firms are doing well and what they could do better.