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Showing 131 to 140 of 696 search results for publish complaints data.

  1. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.
  2. Redress paid

    Data Published: 28/10/2021 Last modified: 28/10/2021
    This page provides a breakdown of redress paid for complaints upheld and not upheld by product group.
  3. Aggregate complaints data to 2020 H1 [xlsx]

    Data Published: 15/12/2020
    Aggregate sector wide firm complaints data for 2020 H1. Including opened, closed, upheld, speed of closure and redress.
  4. FCA publishes Call for Inputs on Big Data

    Press Releases Published: 24/11/2015 Last modified: 24/11/2015
    FCA publishes Call for Inputs on Big Data. Press Releases First published:. ... FCA publishes Call for Inputs on Big Data.
  5. Aggregate complaints data to 2018 H2 [xlsx]

    Data Published: 18/04/2019
    Aggregate sector wide firm complaints data for 2018 H2. Including opened, closed, upheld, speed of closure and redress.
  6. Aggregate complaints data 2016 H2 [xlsx]

    Data Published: 26/04/2017
    Aggregate sector wide firm complaints data for 2016 H2. Including opened, closed, upheld, speed of closure and redress.
  7. Aggregate complaints data to 2017 H2 [xlsx]

    Data Published: 19/04/2018
    Aggregate sector wide firm complaints data for 2017 H2. Including opened, closed, upheld, speed of closure and redress.
  8. Aggregate Complaints Data 2013 H1 [xls]

    Data Published: 10/10/2013 Last modified: 16/10/2013
    Aggregate sector wide firm complaints data for 2013 H1. Including opened, closed, upheld, speed of closure and redress.
  9. Aggregate Complaints Data 2012 H2 [xls]

    Data Published: 15/04/2013 Last modified: 04/08/2016
    Aggregate sector wide firm complaints data for 2012 H2. Including opened, closed, upheld, speed of closure and redress.
  10. Complaints Data Analysis: 2017 H1 [pdf]

    Data Published: 23/10/2017
    This analysis looks at the aggregate complaints data for 2017 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.