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Showing 11 to 20 of 1565 search results for publish complaints data.
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About our data
The FCA publishes a wide range of data. Find out about the types of data available and how often it is published. -
FCA publishes PPI complaints deadline final report
The Financial Conduct Authority (FCA) has published its final report on the impact of the deadline for PPI complaints. The report highlights the outcome of the communications campaign which ran for two years. -
Complaints data: January to June 2016
We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products. -
Total number of complaints continues to fall
Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of -
Banking complaints up as total complaints fall by 7%
Financial services firms received 2,183,540 new complaints (including those related to PPI) between July and December 2014 -
Complaints data: July to December 2015
View the data and the most complained about firms and financial products for July to December 2015. -
Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
Change to aggregate complaints data: first half (H1) of 2013
The follow change was made to the aggregate complaints data from 2013 H1. -
Aggregate complaints data: 2016 H2
This data includes all the complaints that firms report to us. -
FSA publishes discussion paper on transparency
The Financial Services Authority (FSA) has published a discussion paper looking at how transparency and more effective disclosure could improve the accountability of the regulator and the financial services industry, and help consumers make more