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Showing 101 to 110 of 1565 search results for publish complaints data.

  1. FCA data shows increase in complaints with more than 4 million complaints during the first half of 2018

    Press Releases Published: 29/10/2018 Last modified: 29/10/2018
    The Financial Conduct Authority (FCA) has today published the complaints figures for regulated firms for the first half of 2018.
  2. Interpreting the data

    Data Published: 15/08/2019 Last modified: 23/09/2020
    Find out how the data the FCA requires from providers of personal and business current accounts is measured.
  3. FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement

    Press Releases Published: 25/09/2013 Last modified: 29/11/2016
    Whether complaint handlers were assessing the merits of individual complaints in line with the relevant FCA rules and guidance applicable to PPI;. ... Six of the firms involved were generally delivering fair outcomes on PPI complaints.
  4. Finalised Guidance: Business interruption insurance test case

    Finalised guidance Published: 17/06/2020 Last modified: 17/06/2020
    This finalised guidance sets out the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA. 
  5. Investor protection under MiFID II

    Speeches Published: 20/10/2015 Last modified: 20/10/2015
    Speech by David Geale, Director of Policy, FCA, delivered at the FCA MiFID II Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.
  6. Information in relation to Premier FX - May 2021

    FOI Release Date of Release: 27/05/2021
    The FCA provides a chronological list of organisations the Head of the FCA's Claims Management Companies department met with.
  7. Fast-growing firms (FGFs) multi-firm review

    Multi-firm reviews Published: 10/03/2023 Last modified: 13/03/2023
    We summarise our findings and set out our expectations of FCA solo-regulated fast-growing firms to identify, assess and manage the risks arising from their activities.
  8. Information for ARM investors

    News stories Published: 04/10/2013 Last modified: 04/10/2013
    There have been a number of developments recently that affect investors in bonds issued by ARM Asset Backed Securities SA (ARM), a securitisation vehicle based in Luxembourg. We take a look at some frequently asked questions.
  9. Information on super complaints received by the FCA - March 2022

    FOI Release Date of Release: 17/03/2022
    The FCA answers questions regarding super complaints it has received.
  10. FCA operating service metrics 2022/23

    Data Published: 20/07/2023 Last modified: 26/02/2024
    This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence.