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Showing 1 to 10 of 529 search results for publish complaints data on their website.

1. Data

   Last modified: 18/04/2024
   All data published by the Financial Conduct Authority.

2. The FCA publishes data on complaints and redress for the first half of 2013

   Press Releases Published: 16/10/2013 Last modified: 16/10/2013
   The FCA publishes data on complaints and redress for the first half of 2013. ... Firms that receive at least 500 complaints in a six month period must also publish this data on their websites.

3. FCA publishes complaints data for the second half of 2012

   Press Releases Published: 14/04/2013 Last modified: 17/11/2021
   We have published the latest complaints data showing complaints to financial services firms between July and December 2012.

4. FCA publishes PPI complaints deadline final report

   Press Releases Published: 24/04/2020 Last modified: 01/05/2020
   The Financial Conduct Authority (FCA) has published its final report on the impact of the deadline for PPI complaints. The report highlights the outcome of the communications campaign which ran for two years.

5. Financial Conduct Authority publishes first set of data under new complaints rules

   Press Releases Published: 26/04/2017 Last modified: 26/04/2017
   The Financial Conduct Authority (FCA) has published data on the number of complaints reported by firms under new rules which came into force on 30 June 2016.

6. Complaints data items: FAQs

   Registers and systems Published: 10/05/2016 Last modified: 13/06/2022
   Complaints data items: FAQs

7. Complaints data

   Data Published: 19/10/2023 Last modified: 03/11/2023
   The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

8. About our complaints data

   Data Published: 06/05/2016 Last modified: 19/10/2023
   This page provides more information about how the FCA collects and reports complaints data.

9. Firm specific complaints data

   Data Published: 19/10/2023 Last modified: 30/10/2023
   The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.

10. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 23/05/2022
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.