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Showing 52 to 61 of 1466 search results for ppi.

  1. FSA - CP10/6 [pdf]

    Consultation papers Published: 09/03/2010 Last modified: 30/05/2013
    Consultation FSA - CP10/6 - The FSA's Consultation paper CP10/6 is entitled 'The assessment and redress of payment protection insurance complaints; feedback on CP 09/23 and further consultation'. It was published in March 2010 and the period for
  2. Our supervisory approach to PPI

    News stories Published: 16/08/2017 Last modified: 16/08/2017
    We will soon be launching a campaign to inform people about the 29 August 2019 deadline to complain about payment protection insurance (PPI). This campaign will complement the regulatory and supervisory work we have done – and will continue to do
  3. PS17/3: Payment protection insurance complaints [pdf]

    Policy statements Published: 02/03/2017
    This Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in Consultation Paper 15/39 and continued in Consultation Paper 16/20.
  4. FCA publishes complaints data for the second half of 2012

    Press Releases Published: 15/04/2013 Last modified: 15/04/2013
    The Financial Conduct Authority (FCA) has published the latest complaints data showing complaints to financial services firms between July and December 2012.
  5. FSA - FG12/17 [pdf]

    Finalised guidance Published: 13/07/2012 Last modified: 20/10/2014
    This guidance sets out our view of what a PPI customer contact letter (CCL) should contain, and how it should be presented so that it is clear, fair and not misleading. This guidance also sets out our view of how our rules on complaint handling and
  6. FSA - GC12/11 [pdf]

    Guidance consultations Published: 17/03/2013 Last modified: 11/07/2016
    We have developed this guidance to help firms identify and manage the risks from incentive schemes. The guidance sets out a number of ways, but not the only ways, firms can comply with the relevant requirements set out in the FSA Handbook.
  7. FSA - GC12/4 [pdf]

    Guidance consultations Published: 06/03/2012 Last modified: 11/07/2016
    In this guidance we refer to letters or other types of communications used to contact consumers to ask them to respond if they would like their sale to be reviewed as PPI consumer contact letters.
  8. Complaints data

    Data Published: 29/04/2021 Last modified: 29/04/2021
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.
  9. TR14/14 Redress for payment protection insurance (PPI) mis-sales [pdf]

    Thematic reviews Published: 29/08/2014 Last modified: 12/09/2014
    Update on progress and looking ahead
  10. Financial Conduct Authority statement on PPI

    Statements Published: 09/12/2016 Last modified: 18/08/2017
    In Consultation Paper 16/20 (August 2016), we published proposals for rules and guidance on payment protection insurance complaints (PPI). This included proposed rules and guidance concerning a deadline for PPI complaints, and on how firms should