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Showing 12 to 21 of 1093 search results for ppi.

  1. FCA data shows consumer complaints fall by 15%

    Press Releases Published: 09/04/2014 Last modified: 10/04/2014
    The latest complaints data published by the Financial Conduct Authority (FCA) shows 2,479,029 new complaints were opened against financial services firms between July and December 2013. This marks a fall of 15% compared to the 2,911,154 complaints reported in the previous six months. The top five complained about firms, in terms of the number of...
  2. Complaints data

    Data Published: 17/10/2019 Last modified: 17/10/2019
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.
  3. How to complain

    Consumers Complaints and compensation Published: 19/04/2016 Last modified: 12/12/2019
    Financial firms we regulate must have a procedure in place for resolving disputes with their customers and respond to you within set deadlines.
  4. Monthly PPI refunds and compensation

    Data Published: 30/01/2020 Last modified: 30/01/2020
    Monthly PPI refunds and compensation figures.
  5. Complaints fall by 5%: PPI, current accounts and general insurance still most complained about products

    Press Releases Published: 25/09/2014 Last modified: 25/09/2014
    The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,358,732 new complaints between January and June 2014. Overall complaints decreased by 5% from the 2,493,729 complaints received in the previous six months. The top five most complained about firms, in terms of the number of...
  6. CP15/39: Rules and guidance on payment protection insurance complaints

    Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
    In this paper, we consult on proposed new rules and guidance for payment protection insurance (PPI) complaints. Why are we issuing this consultation paper? This Consultation Paper sets out, and asks for views on, our proposals for: a new rule that would set a deadline by which consumers would need to make their PPI complaints or else lose their...
  7. PS17/3: Payment protection insurance complaints [pdf]

    Policy statements Published: 02/03/2017
    This Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in Consultation Paper 15/39 and continued in Consultation Paper 16/20.
  8. FSA - CP10/6 [pdf]

    Consultation papers Published: 09/03/2010 Last modified: 30/05/2013
    Consultation FSA - CP10/6 - The FSA's Consultation paper CP10/6 is entitled 'The assessment and redress of payment protection insurance complaints; feedback on CP 09/23 and further consultation'. It was published in March 2010 and the period for consultation responses closes on 22 April 2010.
  9. 2013 fines

    News stories Published: 02/01/2013 Last modified: 04/01/2018
    This table contains information about fines published during the calendar year ended December 2013. The total amount of fines is £474,263,738.
  10. FSA - PS10/12 [pdf]

    Policy statements Published: 10/08/2010 Last modified: 30/05/2013
    Policy FSA - PS10/12 - This Policy Statement PS10/12 reports on the further consultation in CP10/6 and final Handbook text.