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Showing 12 to 21 of 1065 search results for ppi.

  1. 4. Additional key workstreams

    Last modified: 06/07/2016
    4. Additional key workstreams.. Chapters. Annexes. Share page. 4. Additional key workstreams. Other key elements of our work this year will include:. We are committed to ensuring that the UK has robust, respected regulation. We will be tough when
  2. Consumers

    Consumers Last modified: 16/09/2019
    Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams.
  3. TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress

    Thematic reviews Published: 25/09/2013 Last modified: 15/11/2016
    This thematic review sets out findings from our project looking at how some firms have handled payment protection insurance complaints. ... Thematic Review 13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’
  4. FCA data shows consumer complaints fall by 15%

    Press Releases Published: 09/04/2014 Last modified: 10/04/2014
    The latest complaints data published by the Financial Conduct Authority (FCA) shows 2,479,029 new complaints were opened against financial services firms between July and December 2013. This marks a fall of 15% compared to the 2,911,154 complaints reported in the previous six months. The top five complained about firms, in terms of the number of...
  5. Service standards 2018/19

    Data Published: 24/06/2019 Last modified: 24/06/2019
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19.
  6. FSA and OFT publish guidance to firms designing new payment protection products

    Press Releases Published: 24/01/2013 Last modified: 10/04/2013
    The Financial Services Authority (FSA) and the Office of Fair Trading (OFT) have jointly published final guidance to help prevent the problems associated with Payment Protection Insurance (PPI) recurring in a new generation of products.
  7. Regulation round-up February 2019

    Newsletters Published: 21/02/2019 Last modified: 21/02/2019
    Regulation round-up is our monthly email to all regulated firms, updating you on the latest news that affects your sector.
  8. PS17/3: Payment protection insurance complaints [pdf]

    Policy statements Published: 02/03/2017
    This Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in Consultation Paper 15/39 and continued in Consultation Paper 16/20.
  9. Unfair contract terms library

    Tasks for regulated firms Published: 04/08/2015 Last modified: 26/06/2019
    The unfair contract terms library sets out our past undertakings, agreements and other publications regarding unfair contract terms. We also use this section of our website to update firms about the work we are doing in this area.
  10. CP15/39: Rules and guidance on payment protection insurance complaints [pdf]

    Consultation papers Published: 26/11/2015 Last modified: 27/11/2015
    In this paper, we consult on proposed new rules and guidance for payment protection insurance (PPI) complaints.