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Showing 13 to 22 of 1633 search results for ppi.

  1. Payment protection insurance Final Report [pdf]

    PPI Published: 24/04/2020
    This report reviews the impact of the 29 August 2019 deadline for new PPI complaints and the 2-year consumer communications campaign that preceded it. It closes our project work on the PPI issue and outlines how we will continue to ensure that firms
  2. Complaints fall by 5%: PPI, current accounts and general insurance still most complained about products

    Press Releases Published: 25/09/2014 Last modified: 07/02/2022
    The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,358,732 new complaints between January and June 2014.
  3. Making competition king – the rise of behavioural economics at the FCA

    Speeches Published: 25/03/2014 Last modified: 25/03/2014
    Speech by Martin Wheatley, Chief Executive, the FCA, at the Australian Securities and Investments Commission (ASIC). This is the text of the speech as drafted, which may differ from the delivered version.
  4. FSA and OFT publish guidance to firms designing new payment protection products

    Press Releases Published: 24/01/2013 Last modified: 10/04/2013
    The Financial Services Authority (FSA) and the Office of Fair Trading (OFT) have jointly published final guidance to help prevent the problems associated with Payment Protection Insurance (PPI) recurring in a new generation of products.
  5. Using payment service providers

    Consumers Your rights Published: 28/02/2020 Last modified: 30/10/2023
    Find out more about non-bank payment providers, what protections you have if you use their services, and what happens if a provider fails.
  6. FCA provides update on PPI

    Press Releases Published: 02/08/2016 Last modified: 26/06/2019
    CP15/39, 26 November 2015: Rules and guidance on payment protection insurance complaints. ... FCA statement, 2 October 2015: The Financial Conduct Authority’s Statement on payment protection insurance (PPI).
  7. TR13/7 - Payment protection insurance complaints: Report on the fairness of medium-sized firms’ decisions and redress [pdf]

    Thematic reviews Published: 25/09/2013 Last modified: 25/09/2013
    This thematic review sets out findings from our project looking at how some firms have handled payment protection insurance complaints.
  8. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.
  9. CP15/39: Rules and guidance on payment protection insurance complaints [pdf]

    Consultation papers Published: 26/11/2015 Last modified: 27/11/2015
    In this paper, we consult on proposed new rules and guidance for payment protection insurance (PPI) complaints.
  10. Service standards 2018/19

    Data Published: 24/06/2019 Last modified: 24/06/2019
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19.