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Showing 32 to 41 of 663 search results for payment protection insurance complaints.

  1. Regulatory reporting

    Tasks for regulated firms Published: 03/05/2016 Last modified: 09/02/2023
    Find out more about the type of reports you should be sending us to comply with our regulatory requirements.
  2. Leaseholder buildings insurance

    Consumers Complaints and compensation Know your rights Published: 30/04/2021 Last modified: 21/09/2022
    Increases in buildings insurance premiums have led to higher costs for some leaseholders. Find out about your rights if you’ve been affected by these increased costs.
  3. FCA finalise plans to place a deadline on PPI complaints

    Press Releases Published: 02/03/2017 Last modified: 18/08/2017
    The Financial Conduct Authority has today confirmed that it will introduce a deadline for making new payment protection insurance (PPI) complaints.
  4. 2013 fines

    News stories Published: 02/01/2013 Last modified: 26/03/2024
    Fines published during the calendar year ending December 2013.
  5. Payment Protection Insurance (PPI) monthly payouts graph [pdf]

    Data Published: 15/10/2013 Last modified: 04/08/2016
    The graphs show a significant increase in redress paid by the firms following the High Court judgment, in April 2011, in favour of our PPI measures. Since the judgment, all firms should have been dealing with complaint backlogs built up during the
  6. FSA - PS10/12 [pdf]

    Policy statements Published: 10/08/2010 Last modified: 30/05/2013
    Policy FSA - PS10/12 - This Policy Statement PS10/12 reports on the further consultation in CP10/6 and final Handbook text.
  7. Aggregate complaints data: 2023 H1

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.
  8. Complaints data: July to December 2015

    News stories Published: 30/03/2016 Last modified: 16/10/2020
    View the data and the most complained about firms and financial products for July to December 2015.
  9. FCA publishes PPI complaints deadline Progress Report

    Press Releases Published: 24/10/2018 Last modified: 11/04/2024
    The FCA has published an update on the progress of its payment protection insurance (PPI) consumer communications campaign and supporting supervisory work.
  10. FSA - FG12/17 [pdf]

    Finalised guidance Published: 13/07/2012 Last modified: 20/10/2014
    This guidance sets out our view of what a PPI customer contact letter (CCL) should contain, and how it should be presented so that it is clear, fair and not misleading. This guidance also sets out our view of how our rules on complaint handling and