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Showing 51 to 60 of 13294 search results for our consumer research.

  1. Our mortgage research: a message for respondents

    News stories Published: 03/08/2017 Last modified: 03/08/2017
    We have launched a survey of mortgages in the UK. It collects information that will help us understand more about people with mortgages and how they are managing them.

  2. Qualitative research to inform the Financial Advice Market Review (FAMR) baseline [pdf]

    External research Published: 30/06/2017
    This piece of consumer research supports our FAMR baseline report.

  3. Alternatives to high-cost credit

    External research Published: 22/07/2019 Last modified: 22/07/2019
    This FCA report sets out actions and recommendations to improve the availability and awareness of alternatives to high-cost credit.

  4. Research Note: Do consumers understand the risks associated with different ways of saving?

    Research notes Published: 18/03/2022 Last modified: 15/11/2022
    We use the FCA’s Financial Lives survey to explore the extent to which consumers understand the risks and potential returns associated with different ways of saving.

  5. How overdrafts are managed

    Tasks for regulated firms Published: 06/08/2015 Last modified: 16/02/2023
    Find out how consumers and firms manage overdrafts.

  6. Review of firms' treatment of customers in vulnerable circumstances

    News stories Published: 15/03/2024 Last modified: 15/03/2024
    Under the Consumer Duty, firms should act to deliver good outcomes for all customers, including those with characteristics of vulnerability.

  7. Personal data and surveys, consultations and market research

    Last modified: 05/12/2023
    How and why the FCA uses personal data to carry out surveys, consultations and market research as part of its work as a regulator.

  8. Research Note: Discounts, Cashbacks, and Soft Toys: The Impact of Promotions on Consumer Decisions in the General Insurance Markets

    Research notes Published: 28/05/2021 Last modified: 28/05/2021
    We conducted an online experiment simulating the experience of purchasing insurance, to understand how promotions could impact price comprehension and decision making in the general insurance market.

  9. Research Notes: Improving outcomes for consumers considering investing in high-risk investments

    Research notes Published: 19/01/2022 Last modified: 02/02/2022
    We've published 3 Research Notes on behavioural interventions we tested to improve outcomes for consumers considering investing in high-risk investments.

  10. Research Note: Interest-only mortgages: analysis of FCA mortgage data and consumer research

    Mortgages Research notes Published: 15/08/2023 Last modified: 15/08/2023
    This research sets out analysis of FCA data on the population of regulated interest-only mortgages that existed on 31 December 2022, and consumer research undertaken in 2022.