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Showing 1 to 10 of 13280 search results for our consumer research.

  1. Treating vulnerable consumers fairly

    Tasks for firms Focus areas Published: 27/07/2020 Last modified: 21/03/2024
    Find out about our work on the fair treatment of vulnerable customers, including why vulnerability matters, how it affects your firm, and our guidance on supporting customers in vulnerable circumstances.
  2. Consumer Credit Seminar

    Speeches Published: 21/10/2014 Last modified: 20/03/2024
    Speech by Linda Woodall, Director of Mortgage and Consumer Lending of the FCA.
  3. Contact us

    Last modified: 26/03/2024
    If you have a query, comment or complaint about the FCA you can contact us by web chat, email or phone.
  4. Data

    Last modified: 14/03/2024
    All data published by the Financial Conduct Authority.
  5. Investing in outcomes: a regulatory approach to deliver for consumers, markets and competitiveness

    Speeches Published: 14/03/2024 Last modified: 14/03/2024
    Speech by Nikhil Rathi, FCA Chief Executive delivered at the Morgan Stanley European Financials Conference.
  6. What we publish

    Last modified: 19/03/2024
    We publish a wide range of publications: consultations, policy papers, decision-making documents, research and other useful information. Find out more about the types of documents available.
  7. Business Plan 2024/25

    Business plans Published: 19/03/2024 Last modified: 19/03/2024
    Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.
  8. About our data

    Last modified: 14/03/2024
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.
  9. FCA issues research on mortgage switching

    News stories Published: 10/03/2020 Last modified: 02/08/2022
    The FCA has today released our latest research into mortgage switching and how consumers can be encouraged to seek out better deals
  10. Consumer credit research: credit cards

    Tasks for regulated firms Published: 06/08/2015 Last modified: 16/02/2023
    Find out about our research into credit cards, some key findings into the market and what we will do next.